Human resources

ESG Steering Committee:

Training: 320+ hours

Sensitizing the employees through POSH training

Learning options like Ted Talks, e-Books, open virtual learning webinars

Number of employees: 1841

1Including Investment Managers and SPV's of Mindspace Business Parks REIT.

Value chain activities

Stakeholders Impacted

Key Outcomes

Employees trained: 184

More sensitized and aware employees

Employee up-skilling

EMPLOYEE ENGAGEMENT AND WELL-BEING:

At Mindspace REIT, we undertook several employee engagement activities during the year, including health and well-being initiatives.

SUPPORTED OUR EMPLOYEES DURING THE PANDEMIC

  • Launched an initiative, titled 'ReachOut' with the objective of promoting employee mental health and well-being, in association with 1to1help. This is an entirely company-sponsored initiative wherein employees were given access to seek professional counselling on 1to1help platform for themselves and their families
  • Partnered with Ekincare, for employees to seek doctor consultation via the app, in times of need. Employees were provided with medical advisory services, home isolation guide for employees who tested COVID positive and nutritionist assistance, among other services
  • Launched ‘Doctor on Call’ for employees and their families to reach out to a doctor from the comfort of their homes
  • Extended the Group Medical Insurance to include the cover for COVID-19 for employees and their families
  • Organized various team building activities like #BeingProductiveInCOVIDTimes wherein we asked employees to share pictures on their innovative ways of completing household chores or spending fun and quality time with family
  • Hosted employee engagement programs like Art of Living, Online Yoga, Cookery Classes, among others
  • Partnered with NGO GreenPeace to join their webinar ‘Phenko Mat’ on recycling used household items, to further sensitize employees on sustainability
  • Launched VOICE— Valuing Our Internal Customer Experiences—an Internal Customer Survey, with the proposition that every employee is an internal customer. Employees were encouraged to voice their opinions and rate fellow teams on certain parameters, aimed to increase team productivity and efficiencies. Employees were also encouraged to share ideas on cost optimization measures and to improvize our existing practices and processes
  • The promoters addressed the employees in virtual townhalls, encouraging open and transparent communication
  • Adopted a digital route to learning with a dual focus agenda – driving some key functional and behavioral learning themes and focusing on mental health. Learning sessions were conducted across levels with several learning options – like TED Talks, e-books and open virtual learning webinars, among others
  • Several webinars were conducted to undertake functional/technical training, covering different topics
  • Implemented several digitalization initiatives which aided in remote working environment
  • Digitalized several people processes from hiring, to welcoming them virtually with an e-induction module, to transitioning the new joinees into a work from home module
  • Migrated to Document Management System (DMS) which reduced our dependence on physical copy of documents
  • Organized vaccination camps across locations for eligible employees in a safe and controlled environment

Our efforts to ensure safety of our people.

Making 'return to office' seamless and safe

To suit new COVID norms, we focused on modification of workspaces to ensure social distancing norms and highest safety precautions

Launched a comprehensive ‘Back to Office’ employee guidebook to make them familiar with the work protocols and precautionary measures at work

Launched Carpool - an online platform to assist employees in their travel to office by pooling rides with their colleagues, while keeping the headcount per car at two people maximum


Taking care of our laborer's children

ENSURED WELFARE OF WORKERS AT OUR PROJECT DEVELOPMENT SITES

We invest in the welfare of the last mile laborers and their families. We have zero tolerance towards having children at the worksites and at the same time, we understand that they need to be kept safe and happy, while their parents are at work. To enable the health and safety of our laborers' children, we have partnered with NGO Mumbai Mobile Creches, which provide quality education, mid-day meals and healthcare facilities to the children. During the pandemic, we provided medical aid, food, and shelter, and conducted regular health checks at our sites.

DIVERSITY AND INCLUSION

We endeavor to create an environment that embraces differences and fosters a gender agnostic and equitable work culture. A diverse workforce brings different perspectives to the table. Integrating diversity and inclusion strategies in recruitment, performance management, leadership assessment, and training is at the core of our actions.

We have developed programs to identify talent irrespective of the gender, and groom them for suitable roles across various departments. Formulating a leader development strategy to identify capabilities and talent across the organization is critical for creating a culture of inclusiveness.

Further, we empower our women employees to balance their work and life priorities through initiatives like 'Aanchal' – Maternity Support

Programme, FAB Women – platform for discussion on women-centric topics, flexi-hours, work from home and sabbaticals. Women employees who return from their maternity break were part of the financial year. They also stand a fair chance to be reviewed on merit and considered for an increment.

Our learning and development programs address topics like subconscious bias and how to engage with people having different sexual orientation. We train managers to exhibit behaviors that show inclusivity as a core competency.

Ensuring a healthy work-life balance for expectant women colleagues with 'Aanchal', 'MSP' and 'Fab Women' programs

We have also introduced 'The Pride Side' policy, fortifying a non-discriminative and transparent environment at the workplace. The policy embraces gender differences and prohibits any form of discrimination based on sexual orientation and gender identity. It also covers financial support in gender reassignment surgery and professional counselling sessions as a part of the policy.

LEARNING AND DEVELOPMENT

Performing every detail with excellence is what separates the great from the good. We strive to build a high-performing team with all-round excellence. In achieving this, we embarked on a journey of inculcating impactful performance and enhanced soft skills across all levels. We introduced the following initiatives to build this specific culture:

  • Anti-corruption policy training
  • Business storytelling
  • Emotional intelligence program
  • Leading teams for success: Accountability and collaboration
  • Mindset matters
  • Physical and emotional well-being for women
  • POSH training
  • Prohibition of insider trading
  • Stay strong, stay positive
  • The power of design thinking
  • Yoga for holistic health
  • Communicating with impact communication styles
  • Look good and make impression virtually

We have a robust compliance monitoring framework, and employee education on compliances, is an integral part of this framework.

320+ hours

Total training person hours across all levels (permanent employees) during FY21

Social and relationship resource

Key Inputs

Value chain activities

Key Outcomes

NURTURING COMMUNITY ASPIRATIONS

We work together with local communities through various formal and informal initiatives. This helps us understand their needs and concerns, identify the most effective way to address them, carry out impact assessment of the initiatives and further customize our CSR programs. We partner with government agencies and NGOs, among others, for effective implementation of our various CSR pursuits.

DEEDS aiding differently abled students to learn basic English.

WIDENING OUR SOCIAL IMPACT

FOCUS AREA CONTRIBUTIONS OUTCOMES

DEEDS Public Charitable Trust

  • DEEDS runs basic English literacy course for deaf students across schools in Mumbai and the nearby suburban areas
  • Students from class V to X benefit from the English literacy sessions, each year
  • The initiative employs differently abled teachers to teach the children, for best impact

10 hearingimpaired teachers

Benefited from the program1

150 students

Benefited from the program

Room to Readt

  • Providing quality education to marginalized students
  • Set up libraries across municipal schools during the first year of the program
  • Distributed books across schools in Mumbai during the year
  • Distributed literacy kits containing stationery items

17

Libraries set up

2,500 students and 105 teachers

Benefited through distribution of 12,149 books across 17 schools

2,512

Literacy kits provided to students
FOCUS AREA CONTRIBUTIONS

Erehwon Orbit Shift Foundation

Financial contributions to Erehwon Orbit Shift Foundation aided the central government in its initiative, named Atal Innovation Mission (AIM). AIM is one of the most prominent initiatives of the Government of India which aims to create and promote a culture of innovation and entrepreneurship throughout the country.

United Way of Hyderabad

Funded the fellowship of talented table tennis players through the partners

WIDENING OUR SOCIAL IMPACT

FOCUS AREA

DEEDS Public Charitable Trust

  • DEEDS runs basic English literacy course for deaf students across schools in Mumbai and the nearby suburban areas

CONTRIBUTIONS

  • Students from class V to X benefit from the English literacy sessions, each year
  • The initiative employs differently abled teachers to teach the children, for best impact

OUTCOMES

10 hearingimpaired teachers

Benefited from the program1

150 students

Benefited from the program

FOCUS AREA

Room to Read

  • Providing quality education to marginalized students

CONTRIBUTIONS

  • Set up libraries across municipal schools during the first year of the program
  • Distributed books across schools in Mumbai during the year
  • Distributed literacy kits containing stationery items

OUTCOMES

17

Libraries set up

2,500 students and 105 teachers

Benefited through distribution of 12,149 books across 17 schools

2,152

Literacy kits provided to students

FOCUS AREA

Erehwon Orbit Shift Foundation

CONTRIBUTIONS

Financial contributions to Erehwon Orbit Shift Foundation aided the central government in its initiative, named Atal Innovation Mission (AIM). AIM is one of the most prominent initiatives of the Government of India which aims to create and promote a culture of innovation and entrepreneurship throughout the country

FOCUS AREA

United Way of Hyderabad

CONTRIBUTIONS

Funded the fellowship of talented table tennis players through the partners

We focused our initiatives this year toward COVID-19 relief. We contributed to the state governments' relief funds, government-run COVID Hospitals and Police Foundations. Funds were also channelized towards Parkinson's Disease and Movement Disorder Society (PMCMS).

DURGAM CHERUVU LAKE, HYDERABAD

We endeavored on a fruitful and sustained partnership with Telangana State Industrial Infrastructure Corporation (TSIIC) Limited and Greater Hyderabad Municipal Corporation (GHMC) to maintain the lake, that we had converted from an algae-ridden waterbody to a healthy one.

Objective of the project at start:

  • Create a working and active waterfront development
  • Ensure the existing fabric of the area is unaltered
  • Protect and enhance the biodiversity of the Lake and its surroundings
  • Adopt an ecologically sensitive approach to proposed interventions
  • Adopt a low-carbon footprint approach

The project was completed in two phases:

  • Phase I: We initiated cleaning and maintenance of the lake to avoid hyacinths to re-surface
  • Phase II: We created a 2.5 km jogging and cycling track around the lake, with a central median for benches and signboards situated in between the two tracks. We also created a play area for children, yoga corner, kiosks and toilet facilities around the lake

FY21 focus: To ensure upkeep of the upgradation and makeover undertake, we invested time and effort in ensuring the area was maintained, despite challenges from the pandemic.

WORDS OF ACKNOWLEDGMENT FROM OUR NGO PARTNERS

Thank you for supporting us in these trying times, especially when the pandemic has wrecked havoc in the country. By supporting us you have believed in our cause of making the deaf financially self-reliant and help them contribute to the mainstream society by educating them, enabling them and thus, empowering them by giving them suitable placements.

Pratibha K. Rao,

Chief Operating Office,
DEEDS Public Charitable Trust

At Room to Read, we feel honored to partner with Mindspace to bring quality educational opportunities to children in the underserved communities in India. We thank you for your continued commitment towards our mission of aiding in child education and gender equality in education.

Sourav Banerjee,

Country Director,
Room to Read India

We want to acknowledge team Raheja in their efforts to come forward and join hands with us in lake and ecological conservation in Hyderabad. We appreciate the positivity with which you brought together the community, NGOs and environmentalists for the beautification of Durgam Cheruvu”

Hari Chandana Dasari,

Additional Commissioner (CSR),
Greater Hyderabad Municipal Corporation

All thanks to the timely funding, the mission to transform the impact of ATL1 has gotten off to a flying start and we are on track. What we, especially value and respect is the conviction of Raheja Builders to support a pioneering project of this nature”

Rajiv Narang,

Erehwon ORBIT-SHIFT
Foundation

1Atal Tinkering Labs

Keeping tenants engaged and motivated

The year was marked by unforeseen circumstances arising from the global pandemic. Amid this situation, we realized that tenant engagement is going to play a pivotal role in keeping them motivated throughout the year.

Glimpse of our 'HIIT' wellness program for tenants

TENANT ENGAGEMENT INITIATIVES

  • Participated in industry webinars on topics like ‘The changing dynamics of the workplace’, ‘Rebuilding the construction sector’ and ‘Leveraging benefits of REITs in the new era’, among others, to create brand awareness, thought leadership and engage with existing and prospective tenants and industry bodies
  • Initiated employee engagement journey digitally with #MindspaceMeetups, wherein we organized digital weekend engagement initiatives for the people working across our parks such as dance, fitness and cooking
  • Disseminated mailers communicating about our recognition for safety amidst the pandemic with the help of the British Safety Council certifications among the tenants
  • Focused on social media by putting up multiple updates during the lockdown period. We further continue to post at least twice a week on our handles, giving out crucial information, celebrating special occasions, or posting topical news and brand information
  • Introduced contactless entry for the people working across our Parks with the help of the Mindspace Business Parks App. The first 500 people to download the app were also gifted free masks. Further, people could also setup visitor requests through the app

Launched ‘Mindspace Business Park’ App, which acts as a digital gateway to the Business Parks. It covers visitor management, emergency information, events, new developments at the entities and other information