| Stakeholder |
|
Purpose |
Mode of Engagement |
Deliverables/Achievements |
 |
Employees
P3
|
Boost employee
morale and
productivity. Create
a diversified and
inclusive work environment,
while focusing on equal
opportunity, safety
and holistic employee
development |
- Interactive internal
communication
- Intranet portal
- Training programs
- Employee feedback surveys
- Employee sensitisation
workshops- for LGBTQIA and
specially‑abled persons
- Community service
|
- Smooth transition for back to office
- Employee motivation and retention
- 'Great place to work' certification
- 'Relaunch' - a gender agnostic program aimed at
hiring talent which has taken a work-break
- Encouraging responsible and inclusive employee
behaviour
- Encouraging employees to volunteer through
‘The Hope Project’
- ‘Reach Out’ initiative for improving employee
mental health and wellbeing
- Shikhar initiative for developing employees with
higher potential
|
 |
Tenants
P2
|
Provide a conducive
and collaborative
tenant experience by
understanding their
growing ambitions
and requirements,
thereby enhancing
tenant retention |
- Interactive tools for tenant
satisfaction and surveys
- In-person meetings
- Organize workshops and
recreational activities for
occupiers and their employees
- Digital tenant interfaces
|
- Facilitated over ~1 lakhs COVID-19 vaccinations
- 9 ‘Sword of Honour’ awards across seven assets
- Integrated technology to ensure the best-in-class
safety and security protocols
- Effective asset management
- Virtual reality videos for prospective clients
- Sustainable solutions for tenants and workforce
|
 |
Supply Chain Partners
P2
|
Building and
sustaining a robust
supply-chain
network and creating
a lasting partnership |
- Timely compliance and risk
assessments
- Consistent interactions with existing
and potential partners
- Participation in trade and industry
fairs
- Regular evaluations and feedbacks
|
- Timely procurements of quality resources
- Consistent interactions with our business partners
in ensuring smooth supply chain continuity
- Optimising costs while maintaining quality and
service
- Built a robust ecosystem of supply chain partners
to build efficient solutions for our tenant
- Statutory and legal compliance
|
 |
Our Communities
P1
P3
|
Helping communities
we operate in thrive
while striving to build
a better planet |
- Voluntary initiatives that benefit
communities and society
- Employee volunteering for
community development
- Stakeholder interactions to imbibe
best practices for green initiatives
|
- LEED/IGBC certification for our business parks,
energy efficiency initiatives
- Empowering women and children
- Constructed an additional floor at a hospital at
Kondapur, Hyderabad resulting in the addition of
120 new beds and handed it over to the government
- Mindspace REIT laid foundation stone, to build
a new school for Children of Gambhiraopet
Village, Telangana in partnership with the State
Government. School to have nine classrooms,
spanning 11,298 sf with a capacity to seat 400
students and to build a library, dining area and
training rooms, spread over 9,942 sf
|
 |
Lenders, Unitholders &
Rating Agencies
P3
|
Ensure transparency,
compliance, and
uphold the statutes of
governance through
a robust framework
of communication for
investors, lenders,
and rating agencies |
- Compliant to regulatory bodies and
exchanges
- Timely annual meetings
- Dissemination of financial results and
important strategic announcements
- Regulatory filings
- Investor/lender outreach
- Regular communication with all
stakeholders through the internal
investor relations team
- Grievance redressal systems
|
- Maintaining highest governance standards
- Strong engagement with investor and lender
community
- Regulatory disclosure benchmarking
- Proactive interactions with lenders and rating
agencies
- Prompt query resolution mechanism
|