Collaborative Communication.
Concrete Results.

At Mindspace REIT, we cultivate strong partnerships by actively engaging with our stakeholders. Through proactive collaboration, we deliver effective solutions that consistently generate positive outcomes across our stakeholder value chain.

Stakeholder Mode of Engagement Deliverables/Achievements

Employees

Boost employee morale and productivity to create a diversified and inclusive work environment, while focusing on equal opportunity, safety, and holistic employee development

  • Interactive internal communication
  • Townhall, EConnect for employees to connect for grievance redressal
  • Training Programs
  • Team engagement initiatives
  • Employee feedback surveys
  • Employee sensitization workshops to support LGBTQ and disabled employees
  • Community service
  • Great Place to Work Certified for the third consecutive year
  • Shikhar & Sheroes initiatives have helped employees to take up leadership positions within the organization
  • Our employees have benefitted from the ‘Reach Out’ initiative of mental health and well-being
  • With an aim to dissolve hierarchical boundaries, conducted ‘Coffee with CEO’ sessions
  • Through our ‘Outbound Programs’ we enhanced team bonding and personal connect through outdoor activities
  • Townhalls’ conducted by the CEO provided insights to the achievements in the year gone by and shared the vision for the Mindspace for future

Tenants

Provide a conducive and collaborative tenant experience by understanding their growing ambitions and requirements, thereby enhancing tenant retention

  • Interactive tools for tenant satisfaction and surveys
  • In-person meetings
  • Organize workshops and recreational activities for occupiers and their employees
  • Digital tenant interfaces
  • 9 ‘Sword of Honour’ awards across seven assets
  • Introduced an initiative called ‘Table Talks’ to further strengthen the relationship with our clients, offered industry peers a forum to share their insights and help us shape the future of our commercial real estate portfolio
  • Integrated technology to ensure the best-in class safety and security protocols
  • Virtual reality videos for prospective clients

Supply chain partners

Building and sustaining a robust supply-chain network and creating a lasting partnership

  • Timely compliance and risk assessments
  • Consistent interactions with existing and potential partners
  • Participation in trade and industry fairs
  • Regular evaluations and feedback
  • Timely procurement of quality resources
  • Consistent interactions with our business partners in ensuring smooth supply chain continuity
  • Optimising costs while maintaining quality and service
  • Built a robust ecosystem of supply chain partners to build efficient solutions for our tenants
  • Statutory and legal compliance

Our communities

Helping communities we operate in thrive while striving to build a better planet

  • Voluntary initiatives that benefit communities and the society
  • Employee volunteering for community development
  • Stakeholder interactions to imbibe best practices for green initiatives
  • 55 operational buildings are LEED/IGBC certified
  • Committed to aid the Parkinson's Support Centre at Jodhpur for a year which has helped 243 people.
  • Played an active role in building a centre for women and children in distress called Bharosa Center at Hyderabad
  • Concluded the Community Need Gap Study with objective was to evaluate the existing community requirements, with a special focus on Educational Institutes, Parks, Healthcare, and Sanitation Facilities
  • Extended its assistance to the Purkal Youth Development Society by providing comprehensive support to 25 Class II girls for the academic year

Lenders, Unitholders & Rating Agencies

Ensure transparency, disclosure, compliance, and uphold the statutes of governance through a robust framework of communication for investors, lenders, rating agencies

  • Compliant with regulatory bodies and exchanges
  • Timely annual meetings
  • Dissemination of financial results and important announcements
  • Regulatory filings
  • Investor/lender outreach
  • Regular communication with stakeholders
  • Grievance redressal systems
  • Maintaining highest governance standards
  • Strong engagement with the investor and lender community
  • Regulatory disclosure benchmarking
  • Proactive interactions with lenders and rating agencies
  • Prompt query resolution mechanism